CS
Caspar S

1 reviews | Active since Apr 2012

26 Jul 2022, 07:35

Cannot use top up data

I have purchased a data top up which I cannot use. Modem went from full signal to red and no signal. Long story short, support advised the problem is with MTN and somehow it *my* problem to sort it out with them although my contract is with Axxess.

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Replies (1)
CS
Caspar S's update25 Aug 2022, 11:32
Reviewer Update
Turned out they registered my SIM to the wrong tower tower. After providing the GPS coordinate of my home, this problem got solved.