Billing me after cancellation

<p>My DSL line has worked for 4 days and then was down again.</p> <p> </p> <p>Axxess and Telkom have been passing the buck the entire time.</p> <p> </p> <p>I requested a refund before the line changed from pending to active as the service is so pathetic already and the line wasn't even officially functioning.</p> <p> </p> <p>I was told that I would not be billed for it.</p> <p> </p> <p>Today I got billed for it and they now refuse to refund my money on the DSL line.</p> <p> </p> <p>This is not the first time that they have messed me around.</p> <p> </p> <p>Stay away from this ISP as they will treat you like dirt and will not try assist you in the way that an ISP should.</p>