Bad Service

Dear Axxess,

I would like to take the opportunity to warn everyone to not make use of your services, it started off ***** when I was informed that I don`t need a wifi router and that I can use the internet with the box provided as long as its hard wired, not the case... and then today after only 1 month, I was disappointed again, after applying for an upgrade on my fiber line, I informed your staff that I want to upgrade to an even higher package (ie. Give you more of my money), she didn't stop the initial application and now I have to sit with Internet speed I don't want and you want me to pay again to change it to the package I asked your staff for. This is ridiculous, why have a chat support system if they can't do anything and to top it all off after informing her that I am unhappy with this and want to move to another provider she responded with : "ok then"

So everyone please stay away...

Ok then...

Pieter