Bad fiber service provider,does not care about current customers only new sales,waiting since 20 june for fibre

I requested fibre 20 june and gave month and a half notice on my current adsl line with you.After complaining you only ordered my router 15 july.Then i had to follow up again via your ticket system regarding fibre,all you did is blame zoom,but thats **** as their service in my street was live 15 june already.its now 1Aug and i still have no fiber and now no adsl due to your **** service.I want a date today when my fibre will be installed.If not i will cancell my account with you and move to a local provider as their service is way cheaper and better.I am also informing via social media other customers to not select you as service provider not only are you more expensive but to wait from 20 june and still have no fibre is utterly **** service