Bad bad service from Axxess

BAD aftercare service from Axxess. I made a payment on my account. Phoned them to activate my internet. They told me they received the payment ( received a sms notification that payment was alocated) I must wait 15 minutes and then it will be active....nothing. i contacted them about 9 times (on my cellphone costs) for the last 26 hours just to constantly hear its been escalated. I asked to speak to a teamleader or manager.....they are ALWAYS busy with "other customers". I requested several times for a manager to phone me back, they dont bother at all. I WOULD NOT RECOMMEND THEM AS A SERVICE PROVIDER AT ALL. THEY DONT CARE FOR THEIR CUSTOMERS. THEY DONT HAVE THE DECENCY TO EVEN PHONE BACK.