Axxess.co.za / internet.co.za pathetic useless and rude!

This is the most pathetic *********** company to deal with! With the rudest “helpdesk” staff ever. Do not use them or sign up with them!!!!!! My connection has had issues for over a month now. It works intermittently. And if you are not able to run a test on their device with a cable they are unable to fix their issues. They don’t care that all the devices I have do not have a network cable to plug in to their box to run this pathetic test. If you can’t run the pathetic test the *********** idiotic helpdesk personnel they cannot trouble shoot or fix the fibre line. Well my Samsung tablet does not have a network port. My Laptop that is new does not have a network cable port as this is pretty standard on all new laptops now! So it’s a F@#k you to me the client if “this pathetic test” cannot be run! And there is apparently absolutely nothing they can do care to do or want to do to resolve or fix line. For a service and line I pay for every month without fail. Well F@#k you internet.co.za I will be taking my business elsewhere. To a company that has competent. Staff and where I am valued as a client and treated with respect and issues get fixed in a timely manner waiting for a month and still paying is beyond reasonable from my side and from your side it’s abusive to your clients.