Axxess/CellC Fixed-LTE false info and poor service

The Fixed LTE coverage map on CellC's website is not the same as the one on Axxess'. https://www.cellc.co.za/cellc/lte-home-coverage-map

vs https://www.axxess.co.za/mobile/cellc

It's showing full coverage on Axxess's map vs none on CellC's. If I choose "LTE-A" and not "Fixed-LTE" I get the same map/coverage as on Axxess' website.

So since Axxess' website showed full coverage I've ordered the B315 router but when it eventually arrived I got ZERO signal at home. Now I've been battling for a week with their support and it's been pretty poor to say the least.

The last message I eventually got out of them was: Hi,

This is in response to ticket: xx

the service that we offer through Cell C is not LTE-A, but Fixed LTE.

The address *** is not within a covered area for Fixed LTE

Regards, Jared

Kinda what I've been saying along...but they keep ignoring my requests for a refund and to come fetch their router.

I have got 2 open tickets k33mkj3679 and the orginal one bh9d39mb20 as well as a refund request.