Axxess worst service provider. Stay away

To whom this may concern.

Since Monday the 8th of March 2021 I have been without internet Axxess. I have been pushed from pile to post. If it's not openserve it's a B number. I have been calling your call center everyday since Monday and have been struggling to get a hold of everyone. I have to be on the phone for over 60 minutes on Friday waiting for someone from your lines department. Your staff has no telephone etiquette and sence of handling a enquiry. On Wednesday is saw an openserve technician on my road and I called him to assist me and he tested the line and told me that the B number was deleted and we must be given a new number.

My son has now lost 1 week of school and testing due to the fact that we have no internet access.

Please note I need this to be seen as urgent and for this to be sorted out today if not please cancell my contract immediately and I will find a new service provider. I asked to speak to manger on several occasions but we are not allowed to.

STAY WAY

Regards Clayton Pillay ‪***‬