AXXESS- WORST SERVICE PROVIDER

The most South African thing about axxess is that they let you down on an on-going basis!

You have rude staff who have absolutely no clue what they are doing. They dodge requests they cannot handle, pass the buck from department to department, where the IQ seems to half with passing buck.

After having my site and mails down, logging tickets and calling 11 TIMES to speak to the consultant who ended my call early when I asked how long it was down and why. Now when calling the call just cuts as if my number has been blocked.

I want someone in customer relations to contact me with regards to the degrading service you provide, costing myself and 12 business owners constant down time and problems.