AXXESS< WEBAFRICA OPENSERVE

No help at all. Sorry I can’t add WEBAFRICA and OPENSERVE in this post.

I understand the concept of the active line. BUT that the company can’t overwrite is just madness. We have sent prove and paid-up letter that the previous owner has cancelled the wifi. and still can’t help us. So if someone moved to a new house on the 5th, we must wait for a whole month to have Wi-Fi. Can’t imagen if the previous owner forgot to cancel or struggle to and you must wait 2 months cause the provider can’t assist the new owner. Surly this can’t be the first complain. We tried to install WIFI/Fibre at our house. We already receive the router. Now they say, "they are picking up an open order with another ISP" Why not put a block on the active line or suspend the line so that the new people in the house can install their line. We did send the prove from the previous owner. Or why can’t the line have 2 members? IF I have a yard that rent out house and each with their own Wi-Fi?

It’s a new house; the previous owner did cancel the Wi-Fi. So, you want to tell me that the instalment can’t happen till her monthly contracted (paid up) is up is F..ing ridiculous.

We spoke to WEBAFRICA and OPENSERVE to suspend the line. SHE IS NOT LIVING THERE ANYMORE…We run a business from home. +80% people have wifi and life happen, people is growing and moving. Make provision for it!