Axxess: under the carpet cust support!

Ive been billed incorrectly many times. This is my second complaint! My refunds havent evn cleared and I already have another issue. My invoice is first blank and then incorrect AGAIN. I have a 10meg line on 50+50 data but im billed for a 4meg. Correspondence go back and forth and I am offered a 10 meg line instead of my invoice being corrected. When I requested the upgrade they even upgraded the wrong landline. Now that that is finally done I still get the wrong bills. They dont seem to listen or even want to listen tonwhat im saying. The network speeds have been ********** for two months and they dont seem to getbthis sorted! Ive always been happy with axxess but they are REALLY disappointing me lately. They even blocked me on twitter when i complained so clearly they dont care what theiir customers say anymore! Thats a pitty