Axxess the most unprofessional company

Since May, my 1st application for Fibre at my home I had to pay for package I am taking and installation for OPENSERVE Then last week they said I sorry but OPENSERVE does not do installation in your area please choose a package from vodacom

I chose a 20/50 line uncapped R599pm

VODACOM came to install fibre on Monday. But I can't even read my WhatsApps on my phone. So I phoned them. Then they said to me yesterday 13 August the fault is on VODACOM side they will log a call.

Today I received an invoice for another payment R349 for a 20/10 line.

WHY????

1st I ordered a 20/50 line 2nd Since May this have been going on and still I do not have internet at my home

Axxess is the most unprofessional company with no satisfaction or service. From 16b30 nobody answers a phone or help you. When you phone and it is 16h30 they will put you on hold but not letting g you know they all are going home at 16h30

I have paid them since May, and everytime they make a mistake I must just pay more money

I am frustrated and had no pleasure dealing with this unprofessional, unmanageable company. It is like a whole lot of toddlers running the company

If it was managed correctly I would have had my Fibre and internet up and running in May when I app**** for my Fibre and internet

After the money I already paid, what can a person do but to let others know what they will get when they are thinking to apply through AXXESS