Axxess talks with 2 tongues, like a snake

Support sends e-mail: here is your new service invoice. You don't have to do anything as we will subtract it from your credit card. Talk to support, please activate service. Support says no, first you pay invoice.

Send invoice and PoP attached to the very same you-don't-have-to-pay-mail to support. Support replies: please send PoP.

It's obvious Axxess have support people that cannot read e-mail, nor know what's going on.

Absolutely PATHETIC! I love Axxess's prices and general service, but this indicates that Axxess is turning down a dark road.