AXXESS SERVICE SUCKS

I was referred to axxess by a friend saying its faster at the cost of the previous provider i was using .I had to change my wifi router also in the process .What a buch of useless nightmare .this this hardly conntect and to make matters worse my kids packed it away for the weekend and I received a messages from them that its blocked because we using it from a different location. the kids are back and since its school day tomorrow .I went in to connect it now im being told im in the que for 24h .THIS WIFI ITS A FULL TIME JOB DONT WASTE YOUR TIME