Axxess' service is useless!!!

Axxess, one of the worst service providers available. When trying to open an account online I selected the drop down arrow to which no city was available to which I contacted a useless individual on their customer centre who just simply stated, "Type in Johannesburg" to which I had informed her that it is a drop down arrow and typing was not possible. After 6 attempt of her telling me the same story, I eventually put the phone down on the individual. Contacting Axxess last week Thursday (05/07/2018) we were informed that our SIM would be delivered on Wednesday (11/07/2018). I contacted Axxess and simply received a "the SIM will be delivered between 09h00 and 18h00" After sitting at home until 14h00 with personal errands to attend to, I contacted Axxess and was informed that i should contact RAM. Contacted RAM and turns out the parcel was never handed over by Axxess, so i have spent the entire day sitting at home for nothing. I have been on the phone for 20 minutes trying to get hold of a manager.

Axxess, your service sucks!!!!!!!!!