Axxess se Push!!!

An utter headache of a service to be paying over R700 for a 50mb up and down!! which by the way we hardly reach. For two months in a row we have had an issue where apparently the ONT WAN IP has changed, now apparently it's the fibre providers issue. but they expect us as a client to have a laptop with a lan port available to assist them in fixing the problem, fair enough if one has a laptop as such, it is a quick process, for other with no LAN port like myself its the end the world. According to Axxess they can't help you if you don't have the right laptop to do what they need you to do for THEM. Yes that right you as a CLIENT to AXXESS must help them do their job. So fed up for the second time and no resolution from their end, I've chosen to cancel my contract.

AND GUESS WHAT.....

two days later and my contract is still not cancelled, we just get bounced around from agent to agent and NO ONE knows what's happening..

What a terrible service, I have never dealt with such before