Axxess run a round

Where to start? In January this year I wanted to cancel my service with axxess, I requested the cancelation through the steps advised by the axxess call center consultant to go on my axxess dashboard and request the cancelation. Went that route until I was convinced by my wife to give them a chance. I then canceled my cancelation and on top of that done a upgrade. On the 31st of March my services was canceled without my consent. They didn't even bother to notify me. Just after I had made a payment. Called In to ask what's happening with my account and then only was I advised that it has been canceled.. I informed them that I have not requested this cancelation and to reconnect my services as I have already paid. I was told to sign up as a new client and choose the new line installation option. I asked if I will be billed for this and the consultant referred to her team leader/supervisor and came back and told me that a credit will be done. So I did as she instructed while she was on the line with me. I was reconnected for only one day until I received emails stating I was outstanding with a sum of R999. Called back in and was told that the credit will be done on the 2nd April.. Today I'm sitting with a suspended account. Tried emailing them but no help this far. Working from home due to Covid-19 but can't get any work done. Is this really what my hard earned money is worth these days? Really poor and unacceptable service from axxess