Axxess Poor Hosting Services Support

So I signed up for a new website on Wednesday 30/10/2019 on behalf of a client of mine, today 03/11/2019 my website is still not running. When I called the call center 01/11/2019 I was assured its all systems go. BUT I go to [co.za] and its not even registered. Now being a weekend I can't even get through their team. Whoever answers the phone says there is nothing he can do-its the hosting department I have to talk to and I must send an email. I send an email and I get a response -"the website is working" BUT ITS NOT!! I have been designing website since 2009 and is a slap on the face. Subsequent attempts to get a response are ignored. Their customer service support is very poor. This company used to be good, now they are very poor.

As a web design agency I would rather take my business elsewhere that content with unhappy clients!