Axxess pathetic customer service

I had signed up for initially a 1GB mobile data bundle. I then upgraded it to a 5GB mobile data bundle earlier last month to start today (1 Aug). I had used the prorata data last month, however when I tried to connect to the internet today, I discovered my sim card was deactivated. This was unbeknownst to me as I had used this same sim with axxess data. I contacted axxess requesting the data (which I cannot use) be assigned to a different number. Axxess however doesn't want to do this because at the moment they hav a client who paid for something they simply cannot use, so they basically get money for free! This is a simple request and should be easy to do.<br> <br> I have 3 mobile data bundles with Axxess, I have a good mind to cancel all 3 and move over to Afrihost. At least Afrihost know how to treat their customers. They will actually assist their customers, and Axxess simply does not care!! I will certainly advise friends and family to not sign up with Axxess.<br> <br> I have now paid Axxess about R250 for nothing!!!!