Axxess... OMG

We have been without fiber connectivity for more than a day an a half. This is a business line and our company phone is on this fiber line.

You battle like heck to get through to anyone on the phone and they are not really trained to provide proper support when you do get through.

The live help via their site is a joke and the person I spoke to would need help blowing his nose.

As for logging a ticket - good luck, it's like playing the lotto.

So, Axxess, at lease with Eskom the lights do sometimes come on, you guys are solidly in the dark