Axxess making you a playground for them to *******

I am an Apple device user. At no point when signing up for Axxess fibre was I told that Apple devices can bypass the router, meaning you can't connect any other device to the internet. After many phone calls to their technical support team (phone calls that were starting to amount to the same as I pay for the service by the way), I was told there's nothing they can do and I cancelled the service.

There's no option to cancel with immediate effect and I was immediately charged R1356.00 for the cancellation, which was deducted from my account. So basically, I am being charged for cancelling a service that they themselves have said I cannot fully enjoy. Pathetic service throughout my one month and one day of service with them, but over and above that, a never ending *******. Wouldn't recommend to anyone.