Axxess LTE Problem

Don't ever consider axxess as an ISP. There support is pathetic. Support is a big problem. The person on the other side normally don't know what to do and after 10 suggestions you normally get an answer that you need to speak to somebody else. This is great if the second person can actually help. They don't call back and you also can't call them. Currently its taking axxess 3 days to find out why an MTN sim is not working, after 3 days they now think its maybe MTN thats the problem. They tell you the will speak to MTN and will revert back in 3 hours, its now 7 hours later and again no response. PLEASE STAY AWAY FROM AXXESS