Axxess ISP fail to deliver: only 26 snailpace of 500 Mbps fibre paid for

Axxess is a "leading" **** in internet service - they promise, don't deliver and always pretend it's the client's fault. "Fair usage" means they never do pay for down time, failure to delivery speed, capacity - or connection at all.

I pay for a 500 / 500 Mbps fibre service - unshaped, unthrottled - yet here i am with speedtests showing 26 Mbps and falling.

Complaints logged to their "Helpdesk" go nowhere - it is always a long circle where they try to claim 'the client' (their Tenda fibre nodem) is at fault - but its never the case. Metrofibre is their contractor - now they claim to have "nothing they can do". Flakes, ****s and snake oil purveyors

South Africa's IT industry is based on even more marketing lies and exaggerations as Vitality - worse, they don't know what they are doing.

Service ethic is zero : stay away if you can