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bezui B

1 reviews | Active since Mar 2017

02 Aug 2022, 17:45

Axxess Internet Service Provider are trying to **** me.

I signed up at Axxess internet service provider for a 25mb uncapped line at 4July 21 and after very bad service, no internet connection and always a low speed test of 2mbs i canncelled the contract and migrated to Mweb fir a 25mbs uncapped line on 30 October 21. I dint have any complaints and our inrernet connection is running smooth.

I recieved 3 invoices from Axxess for Nov 21, Dec 21 and Jan 22 for the amount of R0.

Now after 10 months Axxess are billing me for a 25mbs line whice is active. How can this be, i am with Mweb. After alot of emails explaining to them i have cancelled and migrated to Mbeb they dont care and told me i must pay up R645 for the month of July 22 and a service cancelation fee of R999.00

Are they craze or cant the people employed do there jobs.

I am not going to pay for something i am not using and whice was cancelled.

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