Axxess internet absolutely useless having issues past two days now

Axxess.co.za ...I don't know if axxess mtn LTE internet is a part of your company but if not plrase let me know and point me in the right direction....you guys...you have disappointed us deeply.we have had internet access...wifi with you for how long..but now since yesterday morning...you guys have been off and everytime we phone...we get the same stupid, *********** answers. The answer is still we are having issues someone is working on it..hello!****e you guus bot supposed to have IT and tech geniuses working for you to sort it out asap????what the hell you must be employing idiots then just like in the call centre where they cannot give you a clear answer as to how long it will take and what the hell is going on? What is the actual problem. We just hear issues but what are the issues? Do we pay you to receive **** service? What do we get as compensation for losing two days of being able to do absolutely nothing?