AM
Anthony M

1 reviews | Active since Feb 2017

22 Mar 2019, 10:14

Axxess forces clients to stay with them

I canceled all services with Axxess in January and confirmed this with Adrian Pillay in January.

Axxess then blocked my account for not paying the penalty for cancelling within 6 months of starting a service.

Since then, they continue to bill me for a service that I had canceled and no matter who I talk to, I cannot get them to stop.

Start of March, Anika had told me that a blocked account should not having any ongoing invoices as its blocked.

Today I spoke to Anika again and she stated that Axxess will not cancel the service till I pay the penalty and they will force me to have a service against my will with them and will force me to pay it and till I pay the penalty.

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