AXXESS for worst ISP Award

Worst ISP ever....cannot get a simple new connection order right. Cannot get my contact details right. Cannot get my line speed close to what I have ordered and cannot keep me connected for more than 30 minute's at a time. I have changed routers (provided by Axxess) I have done all tests required by every axxess support technician I speak to and more. Logged tickets and had them escalated only to get the same probably automated response. "We have escalated your issue and see there is an intermittent problem" I have heard that word " intermittent" more from Axxess technicians now than I have ever in my life talking to other people. Tried to speak to a supervisor or manager which is an impossible request and just basically ran out of any ideas. You guys really need to rethink your support department and services as a whole.