AXXESS - FIBRE INTERNT SERVICE SHOCKING------THEY DONT WORK

What a shocking experience, it all looks very good when you go on line, and place your order, you get emails - and loads of stuff to make you feel you have chosen right.

But then you have the unpleasant experience of suddenly being told, that you have to wait for your existing service provider to de-activate the line, or oh....you are migrating, you now need another router, it's been 4 days with no internet, and still all I get is automated emails - with messages, that are making me more and more angry. I placed the order on 17October - which is Sunday - they send emails and I start communicating, saying please make sure by the time, my other service provider switches me off, that I do not find myself without service. WELL GO FIGURE. The guys managed to switch me off, and Axxess, is unable to switch me on, they have had 2 weeks notice......... does anyone else, realise how pathetic you feel when you have to beg and plead, and email, and all you ever get is automated responses, - we are attending.....blah blah, NO SERVICE still means NO SERVICE....... Can only say DO NOT USE THEM