Axxess fibre a putrid and useless service

So we pay axxess for Fibre and have a problem. All axxess are good at is passing the buck and blaming telkom and telling us we should contact telkom. Telkom ask us to contact our service provider. So I demanded axxess attend to the problem as our service provider as we have their hardware and we pay them a fee. So they placed a call with telkom. So now once again I need to deal with a bunch of idiot axxess call operators and force them to get off their fat ****s abd deliver a service and fix their equipment. So in the meantime I have investigated alternate suppliers and there are many who can take over and provide a better service at a lower cost. Economics dictates that their customers should move to one of the better service providers and if enough disgruntled customers move they will shut down due to no more customers due to a putrid service and all will be happy. Directors don't be surprised if this happens as your company has no idea if good service you don't deserve to remain in business. Telkom provides a 1000 percent better service than you taking a track record into consideration. Contact me if you dare