AXXESS DEBIT ORDER *****

On December 2015 I was supposed to end my 4Mbps subscription and move to the 10Mbps subscription with Axxess. Nearing the end of December I noticed that Axxess had deducted R499 (for 10Mbps) AND R365 (for 4Mbps.<br> <br> After numerous complaints and a tedious 2week waiting period for the refund, they deliberately refunded the wrong amount. Instead of refunding the amount for the unactivated 10Mbps line, they refunded me for the 4Mbps line which I'm already using.<br> <br> Consumers should be warned against Axxess, their prices might seem attractive, but they are extremely negligent when it comes to debit orders if not **********.<br> <br> I do not want excuses and referrals to the correct customer service agents, just pay the money owed to me.