Axxess Data only Sim Complaint

On April I ordered a data only Sim Card and surely I received it a few days later.

I ordered for a only a sim card because I already had a wifi router i purchased on January this year.

A very bad decisions on my side. I thought my new sim will just work well with my wifi router. That didn't work at all because of the router is vodafone.

So I headed to MTN store in Vereeniging and bought me an MTN wifi router since the sim is MTN and has loaded 60GB+60GB and monthly cost is R349.00

To my surprise when I got home I realised the sim cannot take this sim card as well and after numerous phone calls I made to Axxess about the connectuons and help support I still can't be helped.

I made a calls to their ***number and all I got was to be kept on hold and finally a certain lady I forgot to take her details answered my call and listened to my concern and shortly after I thought I finally found someone who could resolve this ongoing problem, she said: "please hold" and I was kept on hold again for a long time and I hung up and till this day in can't be helped thought it is the 2nd month that my bank account is debited again the amount of R349 once more and the 60GB+60GB is still not used at all and what maketh more mad is that I still buy data for my online business continue and I pay more.

Now the real problem is that Axxess has came up with this brilliant idea.

Hence they want U to purchase their data only sim Cards together with their wifi routers OR else you are on your own if U don't buy their wifi routers as well. Because I was told that their data only Sim chooses wifi routers that are compatible with.

So I am still waiting and still paying data I cannot use.

Please help. $uper$am