Axxess Customer Service

WORST customer service I have ever received in my life. I have spent R1000+ on airtime trying to get my Fibre line activated only to be told to buy a different router worth R400 and then to be told after 3 weeks of phoning that it just isn’t going to work and I have to opt for an LTE router and CellC simcard. After another 2 weeks the router finally arrived and I need to set it up with the help of an Axxess technician because it keeps on saying “no service”. I have been on hold for a technicina from Axxess for 15min and when someone finally answered they put the phone down...HOW CAN PEOPLE DO BUSINESS LIKE THIS?? Their best line is “we will get back to you asap” and then no one phones me for a week. And yet again I have wasted a R100 of airtime and I haven’t even spoken to a technician yet. You are a pathetic, *********** company with horrible customer services.