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1 reviews | Active since Aug 2015
11 Apr 2016, 18:42
AXXESS BILLS FOR SERVICE NOT SUPP****
I TOOK OUT A 2 MBPS BUNDLED ADSL CONTRACT IN FEBRUARY. I REPORTED TO AXXESS ON 18 FEB THAT I WAS ONLY GETTING 1MBPS MAXIMUM SPEED. DESPITE SEVERAL SUBSEQUENT REPORTS, AND TELKOM COMING OUT TO SITE ON 5 OCCASSIONS, THE PROBLEM HAS NOT BEEN RESOLVED.
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Axxess.co.za's replyOfficial
13 Apr 2016, 12:57Hello PCS247,
Thank you for your report. We see that a new line fault was logged on your line on the 12th of April. This fault will be escalated to Telkom by our lines department and feedback will be given to you as soon as the escalation was submitted.
Thank you for your report. We see that a new line fault was logged on your line on the 12th of April. This fault will be escalated to Telkom by our lines department and feedback will be given to you as soon as the escalation was submitted.
Axxess.co.za's reply13 Apr 2016, 12:57
Official
Hello PCS247,
Thank you for your report. We see that a new line fault was logged on your line on the 12th of April. This fault will be escalated to Telkom by our lines department and feedback will be given to you as soon as the escalation was submitted.
Thank you for your report. We see that a new line fault was logged on your line on the 12th of April. This fault will be escalated to Telkom by our lines department and feedback will be given to you as soon as the escalation was submitted.