Axxess avoiding the issue

So these people have sold me Cell C data packages.

Me as well as hundreds of other people are complaining about slow Cell C data since the weekend's issue and Axxess refuses to make it public.

They are treating my slow connection as an isolated issue and therefore not actually realizing that there is a bigger issue.

I left Afrihost because they too believed my issue was isolated and then a few weeks later had a breakout where all people were experiencing my issue and then only resolved the problem.

Axxess and Afrihost really need some competition out there as they are both dropping the ball and both offer useless support.

Even Dawn on their live chat avoids answering questions and is super lazy to try and actually help. Or she is just not equipped to be a support agent.

My issue needs to get resolved or I am pulling the plug on all services that I have through you guys and will move to Telkom if I have to