AXXESS ARE ****MERS

My son Registered with these ****mers in the middle of May 2023. They gave us access only for 3 days of May. My son paid on the 25th May 2023 and they switched the Internet on but only for 3 days again, before end of May. When I call them they told me my son paid for May whereas it was only on for 3 days and that he was supposed to pay on the 1st of June and NOT before. I mean, what difference does it make? I asked to be refunded so we can apply somewhere else, they refused. These people are ****mers and they also have the worst customer service ever, they rob people off.