Axxess and Vumatel lies

Hi Thersia

Your service has been cancelled, you will need to contact your ISP to be reconnected. image.png Show quoted text Show quoted text I do not understand they blame you and say it is on your side, that my line was cancelled. They received my payment for my service confirmed they already received it on the 25th and now say it is you that cut my service. Show quoted text OK, I demand to know now what is going on, someone is lying to me. Vuma say you cancelled my service and you say Vuma cancelled my service.

In the meantime I have paid for a service that I can not use, this is denial of service, for which I paid, I had to incur data costs now, could not work, my grade 11 son can't access his school, which is online, his constitutional right to education is infringed, my two younger boys also do online schooling and need to access their school tomorrow. I need to work and that is also online. My Grade 11 son is writing online exams tomorrow morning and we don't have access.

So who is going to re-imburse me for the time I have paid for but did not have access due to your incompetence? Who is going to re-imburse me for the data I now had to use since last night 8pm.

RE-instate my service immediately. This is really **** customer service