Axxess a Mess

"Customer" and "Service" just do not exist in Axxess' lexicon! A supposedly communications company does not Communicate. Beginning of April, Axxess was requested to port Telkom landline to VOIP, "should take two weeks." End of April, nothing had happened, Axxess instructed to cancel the port. Beginning of June ie 2 months later, email from Axxess stating the port was taking place. Again, Axxess instructed to CANCEL the port and to once again confirm in writing Mid June, Telkom line disconnected "because the number has been ported!"