RP
Ronel P

1 reviews | Active since Aug 2022

18 Aug 2022, 15:42

AXXESS

If I could give no stars I would have. This is now the third month. Installation was great. When we upgraded to 50/25 line (AND PAID FOR IT) it is still on a max of 20. Most of the time we are running below 10. This is on download speed. Vodacom is the supplier. You log a complaint & then you have to forward 3 screenshots to validate your complaint. They then give you test login details and it runs fine. as soon as you have to use your own login its back to the ****. WE PAY THE FULL AMOUNT EVERY MONTH!!!! They will log it and then you wait!!!! nothing,,,, nobody comes back with any answer.... you then have to log another ticket. I now know why so many people cancel their fibre accounts with Axxess.

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