Axxes bad service delivery

I have app**** for a Telkom fixed LTE simcard for R99-00 p/m on 03 April 2020. After numerous emails and telephonic discussions with them, I had eventually received the simcard on the 23rd April 2020. They deducted the money from my bank account immediately on the 03rd April. I cancelled this disgusting service as up to date the SIM doesn't work, but they allocated only 5 gb day and 5gb night data. I have never once used this data in my device.

I must say they are very fast to take people's money, however they take their time to reimburse the money back.

This is a company that doesn't deliver service as promised, and make no mistake I understand the lockdown situation at the moment. The problem is they are not keeping their promises.

This is bad service delivery and I do not recommend anybody to deal with them as they advertise on Facebook.

Please use other service providers for better service delivery.

HE. Terrence P