AXXES ADSL WORST SERVICE EVER !!!!!

To all the good paying customers out there , we as an household held Axxess as a company at high regard but for the past three months we have had issues with our speed we had a 10 meg line was running good for a month or so then the problems started they then had us downgrade to an 8 meg line and said they will boost it from their side so that we will get at least 7.5 megs the service then so regressed that they one day call me and makes a suggestion about 4 meg line never was the go ahead given but they went ahead and did it anyway and then there is the issue of the blame being thrown around that the problem is with Telkom and Telkom blames them and so the issue never gets resolved so we put in an order to have everything cancelled with axxess at the end of november which was don telephonically but still you get awarded ticket numbers and no one but no one gets back to you so I would advise people to stay clear unless you want endless problems. and Telkom is just so much to blame cause with them you sit and listen to music for half a day to lodge a complaint but now ja this is what happens when companies have the monopoly in south africa. STAY CLEAR