Avoid Axxess at all cost!!!

I'm extremely disappointed with Axxess and would not recommend them to anyone. It took them almost a month to deliver my SIM card, and by the time it arrived, I had already switched to a different service provider. To make matters worse, I never even got to use their services or take the SIM card out of its packaging, yet they're still billing me.

When I tried to cancel my prepaid plan, they informed me that they would only cancel it at the end of the March which would mean another month's deduction , and since I'm canceling before the 6-month mark, they're charging me an additional R499 for early cancellation. This is unacceptable, especially considering I never used their services.

Axxess's poor customer service, lengthy delivery times, and inflexible cancellation policies have left a sour taste in my mouth. If you're considering using their services, I'd strongly advise against it.