YS
YUSUF S

1 reviews | Active since Mar 2009

16 Jan 2017, 09:12

Attitude from GARETH

<p>Hi there </p> <p>please accept and acknowledge that you have just lost another client because of the poor and utterly unacceptable attitude of AXXESS employee GARETH, support technician. He is absolutely rude and arrogant. This is the second time that I have dealt with bad attitude from AXXESS employees. The first Time was with ANIKA from accounts. I have just cancelled by AXXESS adsl account. I just moved back to you'll thinking that your customer service would by now have improved. I sure was definitely wrong. Please train your staff to stop speaking to us clients as retards and more as human beings. </p> <p> </p> <p>Account number: 107182</p>

0
Replies (1)
Axxess.co.za
Axxess.co.za's reply17 Jan 2017, 08:03
Official

Hi Yusuf, so sorry to hear that. Please email us the phone number you called us from to *** so we can listen to the call and take further investigation. Thank you.