Always being throttled

Preface: I have 8 people living in my house and using this connection.<br> <br> Normal internet usage in my house involves Netflix streaming, Youtube, facebook, generic web browsing, some torrents and a lot of gaming. We play games like World of Warcraft, Guild Wars, Counterstrike: Global Offensive, Need for Speed Online, War Thunder, Borderlands 2... pretty much everything.<br> <br> Well we would anyway, if we had any hope that the games would be playable. Everytime I've called Axxess in the last 6 weeks, I'm told that my account is being managed to improve performance on the network. This is because my downloads are high.<br> <br> I'm always told \management shouldn't affect gaming"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;320339;765197;14;2;0;1;0;0;2;NULL;NULL;NULL;15/03/06 15:12;15/03/06 13:24;Payment authorised;;Abzal/Ashika;;I went to JAM in Springfield park on Saturday, trying to purchase goods. <br> <br> I tried paying about 5 times with all transactions declined seemingly because FNB was offline. A few minutes later however i received a notification that the payment went through (R152), I can provide proof that the payment went through. Upon speaking to the store manager he advised me that the transaction would be reversed within about 24 hours. He placed my receipt in the packet together with the goods and put it under the counter.<br> <br> I am now trying to claim my money back from my bank and require proof that the transaction was declined (i.e the receipt that was generated when the transaction was declined). JAM Springfield can not even help me with this!! How am I supposed to get my money back if they can't even produce something as simple as the declined receipt?<br> <br> This is totally unacceptable!! I am utterly disgusted!!<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;817939;695753;14;5;0;0;0;0;5;NULL;NULL;NULL;15/03/12 11:12;15/03/12 9:19;Pleasure to do business with you!;;;***;In a country where customer service is NON existent I must thank people that go out of their way for you. Thank you Athur Kaplan Centurion Branch. They did not have the stock but they made a plan to get it for me in a very short time. Friendly efficient service. Home affairs, Planet Fitness, Internal affairs etc, please send your people to go and have a look what the word customer service actually means, I have not seen some exuberant vision and mission statement in the shop but the outperform, thank you, thank you. It is comforting to know that there are still people who go the extra mile!! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;820957;804699;16;2;0;1;0;0;2;NULL;NULL;NULL;15/03/06 15:31;15/03/06 13:42;Extremely Poor Service;8,71E+12;Vis Chetty ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;824953;688261;13;2;0;0;0;0;2;NULL;NULL;NULL;15/03/06 15:12;15/03/06 13:43;Terrible attitude and Sunglasses ******;;karina;***;On Friday the 6th of February 2015, I walked into the Hyundai Dealership in Pietermaritzburg to obtain a new key for my black I20. The lady sits behind the service counter named Karina was extremely rude and impolite to the customer before me which I thought was highly unprofessional. After she half heartedly assisted that customer she then assisted me. The manner in which she spoke to me was absolutely rude and unfufulling. I then left the dealership, went to my office to do an EFT transfer. I then went back to the dealership to cut and encode my key and my original Ray Ban sunglasses were ****** from the reception area. I work in the service industry and the whole experience at Hyundai was the worst ever. I would like to say that once the Dealer Principle checks h's camera and it shows that my sunglasses were ******. I would like to get reimbursed for uncouth, unprofessional and lack of integrity experience. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;363948;688462;20;2;0;0;0;0;2;NULL;NULL;NULL;15/03/06 15:39;15/03/06 13:44;SWIPED MY CARD 2 X FOR MY PURCHASES;0;TELLER;***;I am a regular customer at this Mc Donalds. Two weeks ago I went there to buy some food, I paid with my debit card. The lady at the counter swiped the card and then gave it back to me. She asked the card again and said the transaction was declined. On asking her to give me the decline slip she refused but then saw that I was furious. The transaction was not declined, she quickly reversed the transaction and put it through again. I have proof on my bankstatement of this transaction that was reversed. This is just not acceptable... How many people do they rob this way?????;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;824943;879632;13;5;0;0;0;0;5;NULL;NULL;NULL;15/03/06 15:32;15/03/06 13:47;Excellent service;;Hennie;;My compliment is directed at the management of Lambons Menlyn for going above and beyond in terms of customer service. The service manager, Hennie, is probably the most helpful person in the industry. The service advisor, dominic, has obviously been in the motor service industry for a very long time. He explained exactly what the issue was from symptoms to causes, and suggested multiple solutions in a way that a toddler would understand.<br> The premises was spotless and the atmosphere welcoming. The covered service area was brilliant idea. It felt like driving into a 5-star hotel. Everyone smiled and seemed to be proud of their work.<br> <br> Keep up the spectacular service! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;451575;818859;14;2;0;1;0;0;2;NULL;NULL;NULL;15/03/06 15:40;15/03/06 13:50;Caraway Grey bad quality tiles;8,21E+12;;***;I bought a home off plan. I chose Caraway Grey tiles from CTM which contractor picked up and installed. The tiles are chipping, cracking and size and colour variations. <br> I called CTM out to have a look, they agreed the tiles were not right and gave me 2 free boxes to replace some tiles. I asked the contractor to start again with a porceline tile but they said no. They replaced tile after tile of the caraway grey trying to remove all the chipped ones or completely different colour ones.<br> My home is now complete and I can honestly say I hate all the caraway grey tiles in my home. Not a day goes by that I do not regret my decision. The contractor phoned and asked if the tiles were 2nd grade as it looked like it. These are A grade tiles.<br> <br> I have contacted a flooring company to come rip out all the floor tiles and replace with laminates. Will cost about R21 000. A tile on the braai area is cracking. The tiles on the front porch are various shades. I have to eventually redo the bathroom. I hate it so much I want to move.<br> <br> Worst decision I ever made was buying ceramic tiles from CTM.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;824956;1252;13;5;0;0;0;0;5;NULL;NULL;NULL;15/03/06 15:57;15/03/06 14:04;Speedy service from parts department;;Lidia;;Compliment to Lidia from Lambons Mahindra Menlyn for amazing service and customer relationship management! Took me 2 days to get a quote on parts and Lidia sorted it out in an afternoon!<br> <br> What a pleasure to work with such clued up service staff! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;309112;710615;13;5;0;0;0;0;5;NULL;NULL;NULL;15/03/06 16:01;15/03/06 14:05;Service way above expectation;;Dirk Olivier;;Hi Dirk<br> <br> Unfortunately I cannot remember everybody's name that I dealt with, but from the time last week Friday when I booked in the car till I received it today I need to complement your team on their friendliness and the energy one felt dealing with them - one can truly say that they make you feel part of the family!<br> <br> Friday from the friendliness of the reception ladies, the gentleman who coloured in the car with his white and black markers during his inspection (he was a treat and very patient), the driver that took me to work, Jaco's patients and understanding on Friday, Thomas today when he brought the car to me, but especially Nishara who explained the way forward and phoned me every day with very friendly feedback and today the excitement that the car is ready for collection!<br> <br> One suggestion if I may be so bold as to make: Not everyone visiting an ARC branch go there regularly and know what the process is, I would suggest when booking in the vehicle that someone explain the process (especially that they will only be able to give an expected finish date in a day or two).<br> <br> Great team that you have there!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;420611;867790;15;2;0;0;0;0;2;NULL;NULL;NULL;15/03/06 15:46;15/03/06 14:06;Vide Caffe: stale food, burned coffee, sour staff;;;;I've emailed Vide's Contact Us a couple of times and it appears that no-one is bothering to check that mailbox. When I'm working off-site, I go out of my way to find a Vide for coffee and a bite to eat. I did that on Wed 4th March, trekking around industria to find the Paarden Island Vide. The staff were very unhappy. They were debating some issue and I had to repeat my order a couple of times to get it placed - no welcome, no smile, no eye contact, no thank you. The discussion carried on while I waited for my coffee, so I didn't realise that the barista's irritable questions were directed at me. I smiled, repeated my order, and was treated to a glare. So I said I wanted my coffee wet, exactly as I'd told the guy at the till. The barista snapped at me: I'm making the coffee. Me. Not the \manajerk\"". Me. I want to know. You tell me.\"" I apologised on autopilot as I took my coffee and roll. A few minutes later I was drinking burnt coffee and throwing away a roll that was so stale the microwave re-heat had turned it to instant cement. TOTAL FAIL Vide"