JR
Juan R

1 reviews | Active since Jul 2011

04 Aug 2016, 15:59

adsl line release to telkom for migration

<p>Since I signed up with axxess I had nothing but problems, I signed up for a 4 meg line and the most I was able to use was 2.5mbps. The internet was unstable and sometimes unusable. I complained about this numerous times and it was never corected untill this week after I cancelled. I phoned between axxess and telkom about 6 times on Tuesday and everytime telkom say axxess did not release the line and axxess say they cant get anything. Today again telkom say they can not migrate the line since axxess is the active isp and the line is not yet released, axxess say they will find out and contact me which did not happen as yet. I am now sitting the 3rd day without internet due to axxess while paying another isp.</p>

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Replies (1)
Axxess.co.za
Axxess.co.za's reply05 Aug 2016, 09:06
Official

Hi Juan

Thank you for taking the time to report this. On your profile there is no service listed at all. Can you please send us an email to