ZB
Zaidon B

1 reviews | Active since Mar 2019

08 Mar 2019, 20:26

Account Suspended

good day

My account that has been suspended, which has prevented me from working for the past few days from home which has been an inconvenience. My account was in advance of R130 whereby millions of emails were being sent to me to pay the remaining outstanding balance amount of R89 as for some odd reason my debit order was never deducted from my new banking details updated as per previous months which makes the total of R219 for the 50 gig promo valid till this month March. I then paid an amount R219 manually in the evening of the 1st from Standard Bank with my account as a reference, and nobody seemed to have picked this up for the entire week until I sent POP even though your company is a linked beneficiary. I have been responded to via all my query tickets logged but all I'm being told is that my account is up to date but nobody seems to understand, my service has been suspended I don't have any network connection and this has caused me not to work for the past few days.

Regards

Zaidon Brink ********** account number: 169684

Client Code: BRI741

0
Replies (1)
ZB
Zaidon B's update08 Mar 2019, 20:30
Reviewer Update
I then requested to be contacted via telephone on this matter as I don't have any access to the internet to read any emails and still have not received any calls till today