Acc suspended difficult to collect payment

I find this terrible from This company I used regard Pro industry I received email We are finding it difficult to collect payment for invoice INV--- using the credit card details you have supp****. But I log in press the pay button and it went of first time Banks Do have technical difficulty due to volume Give person 24 Hours Before suspending I need to axes My websites Email I am hosting And I cant. I find this Bad service. From Grate Company