RG
Rudolf G

1 reviews | Active since Jan 2010

01 Feb 2017, 08:59

Abysmal Accounting

<p>I subscribe to a Fibre data service, I am however also billed for a non existing ADSL line. I am also billed for another fibre service which is non existent under a different account name. I have sent numerous Emails but the problem does not get resolved. The latest waste of time was with a certain Anika Wilson. Calling them does not help becuase they cannot transfer calls from the agent answering to the one that was (supposed) to work on the complaint. Their accounting system is a mess and their staff cannot fix the problems it creates.</p>

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Replies (1)
Axxess.co.za
Axxess.co.za's reply01 Feb 2017, 10:11
Official

Hi Rudolf, we apologise for any inconveniences caused and we looking into it. Thanks