Absolute incompetence

Absolutely terrible service from axxess. Telkom SIM runs out of data, no problem, will top-up. Top up doesn't get processed for 2 hours, cancelled top-up as we cannot wait so long for internet. Use different Telkom SIM due to be cancelled end of the month only to have it cancelled at 16h00 in the afternoon on cancellation day???? Axxess response, yes Telkom does that. Then sort out your contracts with Telkom, I am contracted to Axxess and not Telkom, so you as Axxess are contractually bound to supply me a service until 24h00 on the day of cancellation. I have lost money for not being able to trade because you couldn't process a top up to start off with and then cancelled my other SIM pre-maturely. Looking at other options to move all data contracts to. Am a reseller for Axxess, but cannot be associated with this kind of incompetence.