Absolute Bad Service from Acxess

For almost two days we had no internet services and every time we phoned metro fibre was blamed but axxess did not even know what the problem was , after two days they were still waiting for feedback from the technicians???? It was a huge inconvenience and we suffered a lost of income. This after axxess decided to change to metro fibre to be the service provider!!!! At 16:00 I phoned metrofibre myself and was informed that the services were already restored . I still did not have any services. I then again contacted axxess and again was not offered to assist to restore my internet service instead metro was blamed again. At 20:30 I had to force axxess to assist me. Only when I became rude all of a sudden they could assist and my services was restored.This is extremely bad service!! Axxess sort out your office politic with metro fibre or please find a more reliable network provider or step up and provide the after customer service you promised. You did not once had to wait two days for your payment!!! Pathetic services.