A month later, guess no refund then???

I have tried to resolve this via call center, email and twitter but obviously to no avail...<br> <br> Basically I was using Axxess mobile data with your joke of a partner MTN who gave my number to someone else therefore leaving 9.9GB of data I'd paid for without a way to use it.<br> <br> Your technical department told me I need to request a refund which I have done... BASICALLY A MONTH AGO!!!<br> <br> Now I know your excuse will be that it takes time to process, yet you were able to process the refund for the debit on my account for this month after I had requested the mobile service be terminated.<br> <br> ISP of the year my foot, this company is turning into a joke. So enjoy my money, you will never see another cent from my pocket again.